Network License and Reporting Manager (NLRM)

Windows NLRM Installation Guide for server transmitting offline usages

This guide describes the installation of Network License and Reporting Manager (NLRM) on a license usage data transmitting server. Before installing NLRM, any previously installed Autodesk Network Licensing Solutions (such as NLM and NLRS) should be uninstalled.

In addition, refer to the NLRM Installation Planning Checklist and Windows Preinstallation Guide before proceeding with installation of NLRM to ensure that your license server meets the requirements.

Note: Do not install NLRM on a directory shared over the network


Pre-requisites for Authenticated Proxy

Log-in to the transmitting server using the account which is used to configure Proxy Server.


Installation Overview

The Windows installation process includes these two steps:

  • Install NLRM
  • Test your connection

Detailed instructions for each of these steps follows.


Install NLRM

  • Launch the installer by double-clicking the .msi file. The .msi file has this format: NLRM-4.15-129-x86_64.msi.

  • Select the installation folder location. The default is C:\Autodesk\NLRM.

    Note: Multi-byte character file paths (such as  C:\Autodesk\おはよう) are not supported.

    Customize NLRM install path
  • Click Next and finish the installation.

Test your connection

Test your NLRM connectivity with Autodesk by running nlrm_config, which is included in the NLRM installation folder.

  • Open a command prompt as administrator
  • Go to the location where NLRM is installed. The default location is C:\Autodesk\NLRM

  • Run this command to test your connection

      nlrm_config.exe verify-connection

  • If the command runs successfully, you will see this message: Connection verified successfully.

Note: If the connection test fails, check proxy setup and firewall settings


Transmit exported offline usages

Pre-requisite: The license administrator has exported the license usage data from the primary offline license server machine and transferred to the online transmitting server.

On transmitting server, run the following command from NLRM installation directory to transmit the data to Autodesk:

   collection_dispatcher.exe send --source {the directory path where usage data is exported}

Verify Logs

For non-auth proxy or no proxy customers

  • In a text editor, open: %PROGRAMDATA%\Autodesk\NLRM\4.15\logs\collection_dispatcher_{export-folder}-park.log
    Note: This file is created almost immediately after the collection_dispatcher.exe is run.

  • In the log file, find a log entry similar to this:

        [POST] https://car2.autodesk.com/api/v1/event 
    request => {"event_origin":{"application_info":{"name":"NLRM","version":"4.15"},...
    response_code => 200
    response => {"message":"Request has been successfully processed","time_to_next_request_ms":100}
    collection_dispatcher::event_processor::web_transmit    Message processed successfully.
    collection_dispatcher::event_processor::web_transmit    Message queue completed processing.

For auth proxy customers


Parent page: About Network License and Reporting Manager (NLRM)